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IT Customer Issue Management

by absolute last modified Apr 18, 2009 09:04 PM

Welcome to Absolute IT's customer support site. Take a look at your available options:

Website Editing

AiT is now offering website editing to our customers. 

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We have a staff of talented and experienced website editors that will take your information and convert it into your website.  Please contact us TODAY!

 

CIM -- Customer Issue Management

This is where you communicate via 'tickets' or 'issues'. slotcanyon

This will let you keep track of the status of your individual issues/requests, in real time.  This feature requires customer credentials (Log-In, or SignUp).

 


 

 

 

CPM -- Customer Project Management

The CPM keeps track of every aspect of your project.

 

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Your project status will be updated in real time, so you have up to the minute information regarding every facet.  This is a truly unique tool that will allow us to communicate every step in the process effectively.  This feature requires customer credentials (Log-In, or SignUp).


CHC -- Customer Help Center

The CHC, a place for all of our various solutions, and tutorials.

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We will update the CHC often with new manuals, tutorials, videos, and troubleshooting tips.  This feature is available to anonymous users and customers alike.

 

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